Your Audience. Your Data.
Full access to attendee data — names, emails, purchase history, custom question responses — with CSV export, smart segments, and auto-tagging. Every ticket sold grows your database.
Full data access on all plans. Smart segments on Elevate and Amplify
The Problem
Your Data Shouldn't Be Held Hostage
Most platforms restrict access to your own audience data. That ends here.
Other Platforms
Your audience is treated as their asset, not yours.
- Ticketing platforms lock your data behind paywalls or restrict access entirely
- Customer data scattered across spreadsheets, email lists, and payment processors
- No way to identify returning attendees or your most valuable customers
- Manual data entry and copy-pasting between tools for every event
The EveryEvent Vienna Way
Full ownership with zero restrictions on any plan.
- Full access to all customer data on every plan — names, emails, history, and more
- One unified database that grows with every ticket sold across all your events
- Auto-tagging identifies VIPs, repeat attendees, new buyers, and ambassadors
- One-click CSV export of all customers or any filtered segment
Automatic
How It Works
Your audience database grows with every ticket sold — zero setup
Sell Tickets, Build Your Database
Every ticket purchase automatically adds the buyer to your customer database. Names, emails, phone numbers, and custom question responses are captured and stored. Your audience grows with every event.
Auto-Tagging Identifies Your Best Customers
BrightStar automatically tags customers based on behavior: VIP (spent $500+ or attended 5+ events), Repeat (2+ events), New (purchased in last 30 days), and Ambassador (3+ events and $300+ spent).
Export & Segment Anytime
Export your entire customer list or any filtered segment as CSV with one click. Build smart segments using 20+ filterable fields with AND/OR logic. Search by name or email, sort by spend, tickets, or recency.
Features
Everything You Need to Know Your Audience
Rich profiles, behavioral tags, smart segments, and one-click export.
Customer Profiles
Full profiles with purchase history, activity timeline, notes, and lifetime stats. See every interaction at a glance.
Smart Auto-Tags
Behavioral tags assigned automatically: VIP for top spenders, Repeat for loyalists, New for recent buyers, Ambassador for power fans.
Segment Builder
20+ filterable fields with AND/OR logic. Create segments by spend, location, purchase behavior, engagement, and more.
CSV Export
One-click export of all customers or any segment. Includes name, email, tickets purchased, total spend, location, and dates.
Smart Segments
Slice Your Audience Any Way You Want
20+ filterable fields with AND/OR logic. Save, re-use, and export any segment as CSV.
Customer Details
7Email, Name, City, State, Phone
Loyalty Metrics
6Tickets, Orders, Spend, Events Attended
Purchase Behavior
4Events, Price Levels, Categories, Avg Price
Engagement
4Email Opens, Affiliate, Ambassador, Tips
Auto-Tag Criteria
Spent $500+ OR attended 5+ events
Attended more than 1 event
First purchase within 30 days
3+ events AND $300+ spent
Customers
1,247
Returning
42%
Avg Tickets
2.3
Revenue
$48.2K
12 tickets
6 tickets
3 tickets
1 tickets
Who It's For
Database Equity for Every Organizer
Every ticket sold is a relationship earned — own it
Concerts & Festivals
Identify your most loyal fans across events. Export VIP lists for early-access presales and exclusive offers.
Retreats & Workshops
Track returning students across classes. Segment by attendance to offer loyalty discounts or advanced sessions.
Conferences & Summits
Build sponsor-ready attendee profiles. Export demographics and engagement data for partnership decks.
Community Organizers
Watch your community database grow with every event. Tag ambassadors and power fans who spread the word.
Multi-City Tours
Geographic segmentation shows where your audience lives. Target marketing to your strongest cities.
Membership Orgs
Track lifetime value per member. Auto-tag VIPs and create segments for renewal campaigns and upsells.
“After three years on Eventbrite, I had no idea who my audience was. Six months on BrightStar and I have 2,400 contacts organized by spend, frequency, and location. I export my VIP segment every month for early-access emails. It’s a game changer.”
— Ravi Kaur, Kirtan & Conscious Music Events
Pricing
Full Data Access on Every Plan
Customer profiles and CSV export are free on all plans. Smart segments and advanced filtering unlock on Elevate.
Elevate
Full customer management + segment builder
per ticket (+ Stripe fees)
- Everything in Seva (free), plus:
- Smart segment builder with 20+ fields
- AND/OR condition logic
- Save, edit, and reuse segments
- Export segments as CSV
- Advanced customer sorting & filtering
- Customer engagement metrics
- Auto-tag filtering (VIP, Repeat, New, Ambassador)
Seva
Full data access + CSV export — free forever
free forever (Stripe fees only)
- Full customer data access
- Customer profiles with purchase history
- Auto-tagging (VIP, Repeat, New, Ambassador)
- CSV export of all customers
- Search by name or email
- Sort by spend, tickets, events, or date
- Customer notes & activity timeline
- Process refunds & resend confirmations
No hidden fees. Payment processing (Stripe) fees apply separately. All plans include a 14-day free trial. No credit card required.
Got Questions?
Frequently Asked Questions
Everything you need to know about customer data and export
More Tools
Explore More Features
Customer data is just the beginning. Discover tools built for conscious event creators.
Analytics & Reporting
Real-time dashboards with revenue, events, audience, and AI insights.
Learn moreEmail Sequences
Automated 4-touch email sequence that increases attendance 20-40%.
Learn moreAffiliate Engine
Turn your community into promoters with automatic tracking and commissions.
Learn moreAbandoned Cart Recovery
Recover lost sales with warm, multi-channel reconnection sequences.
Learn moreCustom Questions
Collect attendee info at checkout with custom form fields.
Learn moreCoupon Codes
Create percentage, flat-rate, BOGO, and comp ticket codes with usage limits.
Learn moreZero-Login Scanner
Turn any smartphone into a ticket scanner with no app or login required.
Learn moreWaitlist / Notify
Capture pre-sale interest and auto-fill sold-out cancellations.
Learn morePost-Event Tip Jar
Let attendees express gratitude with artist-branded tip pages.
Learn moreEvery Ticket Sold Grows Your Community
Stop renting your audience from other platforms. Build a database you own — with full access, smart segments, and zero restrictions.